Terms of Service

1. Acceptance of these Terms

By downloading, installing, or using Axlyne, you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the app.

2. Eligibility

You must be at least 18 years old and have reached the age of legal majority where you live to use Axlyne. By using the app you represent that you meet these requirements and have the legal capacity to enter into these Terms. The app is not directed to children.

You also represent that you are not located in, and are not a national of, a country subject to a US government embargo, and that you are not on any government restricted or prohibited party list.

3. Your account and your responsibilities

A fresh installation creates a guest identity so a subscription can be purchased and restored without registering, and you stay signed out of any account until you choose to create one. If you choose to create an account or sign in with email, Google, or Apple, you agree to provide accurate information, keep your credentials secure, and be responsible for activity under your account. An existing installation may retain a legacy anonymous session created by an earlier release. Use one account per person. Tell us promptly if you suspect unauthorized use.

You are responsible for the OBD2 adapter you use, for how you connect it to your vehicle, and for ensuring you have the right to access any vehicle you scan.

4. Acceptable use

You agree not to misuse the app. You will not: use it for any unlawful purpose; scan a vehicle you are not authorized to access; reverse engineer, decompile, or attempt to extract source code except where that restriction is prohibited by law; probe, scan, or test the security of the app or our systems without authorization; interfere with or disrupt the service; scrape or harvest data; resell or commercially exploit the app without permission; or infringe the rights of others.

You agree to operate the app safely. Configure connections, run scans, and interact with the app only while the vehicle is safely parked, or have a passenger operate it. If you use the phone Drive or HUD display, mount the phone and choose the display before moving. Do not touch the phone while driving.

Use performance timing only on a controlled closed course where acceleration testing is lawful. Never conduct acceleration testing on public roads. Obey all traffic and safety laws. Configure and arm the timer only while safely parked, and do not touch the phone while the vehicle is moving.

Set up car displays on the phone only while safely parked. On supported iOS 26 systems, the small Axlyne Status widget may appear in CarPlay Dashboard and shows saved adapter and verified diagnostic status only. Axlyne does not provide a main-app CarPlay Driving Task view or current health readings on CarPlay in this release. The Android release candidate includes a read-only Android Auto app for Google review; availability depends on Google approval. After a VIN-bound scan confirms the current vehicle, Android Auto may show coolant temperature, intake temperature, fuel level, and control-module voltage at about a ten-second refresh cadence. Unsupported, disconnected, or stale readings show unavailable. Car displays do not run scans, clear codes, configure connections, make purchases, or control the vehicle.

5. Diagnostics and safety disclaimer

Axlyne presents bounded diagnostic observations and supported read-only Mode 01 gauge values through a vehicle interface. Live gauge values are transient and are not saved in scans or reports. Axlyne AI can summarize saved observations, but it does not receive the transient live gauge stream. The observations, values, and AI summaries are for general informational purposes only.

It is NOT professional, mechanical, engineering, safety, medical, legal, financial, or tax advice, and it is not a substitute for inspection, diagnosis, or repair by a qualified professional. Generic OBD data does not inspect the whole vehicle or establish road safety. Diagnostic trouble codes and readiness observations may be incomplete or incorrect for your specific vehicle.

YOU ASSUME ALL RISK for decisions you make about your vehicle, including whether to drive, continue driving, repair, or modify it. You are solely responsible for the consequences of decisions based on recorded observations or transient live values. If a condition may be unsafe, stop driving when it is safe to do so and contact a qualified professional.

CLEARING TROUBLE CODES. Axlyne sends exactly one command that writes to your vehicle: the standard OBD-II Mode 04 request that clears stored diagnostic trouble codes. It runs only when you select it and confirm it. Axlyne sends no other write, control, calibration, programming, or coding command.

You are solely responsible for deciding whether to clear codes, and YOU ASSUME ALL RISK of doing so. Clearing does not repair anything. It erases stored codes and freeze-frame data and turns off the malfunction-indicator lamp on every module that answers, which can hide an active fault, including one affecting safety. It also resets emissions readiness monitors, and a vehicle with incomplete monitors can fail an emissions, smog, or roadworthiness inspection until it completes a drive cycle. A vehicle may refuse or partially complete the request, and results vary by make, model, and module. Do not clear codes before an inspection, before a warranty or insurance claim, before a sale, or on a vehicle you do not own or lack permission to service. Clearing codes may affect warranty, emissions, inspection, disclosure, or resale obligations, and you are responsible for complying with all laws that apply to you.

YOUR REPRESENTATIONS. By running a scan, clearing codes, or logging a drive you represent that you own the vehicle or have the owner's permission to connect diagnostic equipment to it and to clear its codes; that you are legally permitted to do so where you are; that you will not operate the app while driving except through a hands-free surface designed for that use; and that you will comply with every law, warranty term, lease term, fleet policy, and inspection rule that applies to you. You are solely responsible if you act without that authority.

6. Mileage and location features

Manual GPS recording estimates distance while the app is in use. Optional Automatic mileage uses background location to detect and record drives after your consent. Operating-system limits, permissions, battery settings, missing samples, and GPS errors can interrupt recording. Trips can be missed or mismeasured. Review the recorded route, gaps, dates, distance, and purpose. A repeated destination does not prove that a trip was for business.

When a verified physical OBD connection provides compatible odometer observations near both trip endpoints, the report may use their difference and retain GPS distance for comparison. Unsupported, missing, stale, or conflicting observations do not become odometer evidence. An odometer reading or saved diagnostic observation does not establish road safety, a diagnosis, or the tax treatment of a trip. Configure and review mileage only while safely parked.

Trips awaiting your classification have no confirmed business amount. If a rate is unavailable, Axlyne keeps the distance and marks the amount as not calculated. Expense records are listed separately from mileage-rate estimates; the report does not combine them into a deduction.

Mileage logs, including any IRS standard-rate calculations or exports, are provided for your convenience only and are NOT tax, accounting, or legal advice. You are responsible for verifying your records and for meeting any recordkeeping or substantiation requirements. Consult a qualified tax professional regarding deductions.

7. Subscriptions, billing, and cancellation

Axlyne offers an auto-renewing subscription (“Axlyne Pro”) with monthly and annual plans. The current price, billing period, and any free-trial terms are shown in the app before you confirm a purchase.

Payment is charged to your Apple App Store or Google Play account at confirmation. Subscriptions renew automatically for the same period at the then-current price unless you cancel through the applicable app-store subscription settings. The store shows your next renewal date; cancel before that renewal to avoid the next charge. Cancellation normally takes effect at the end of the current paid period, subject to the store’s terms and applicable law.

You can manage or cancel your subscription, and turn off auto-renewal, in your Apple App Store or Google Play account settings. If a free trial is offered, any unused portion is forfeited when you purchase a subscription, where applicable.

Refunds are handled by the app store under its policies, not by us directly. We do not control and are not responsible for app-store refund decisions.

8. Free trials and promotional offers

If we offer a free trial or promotional offer, its terms, duration, and what happens when it ends are disclosed in the app before you start it. Unless you cancel before the trial ends, the subscription begins automatically and your store account is charged at the then-current price. Offers may be limited, may change, and may not be combined.

9. License to use the app

Subject to these Terms, Omniscient Labs LLC (“we”, “us”, or “our”) grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use one copy of Axlyne on a device you own or control, for your own non-commercial use. We reserve all rights not expressly granted.

10. Your content and data

You keep ownership of the data you create or input, such as vehicle profiles, notes, and logs and maintenance reminders. You grant us a limited license to host, process, and transmit only the data you choose to submit for optional account, and subscription features. We do not claim ownership of your data. This includes AI chat messages: we request a limited license only for the data you choose to submit to AI chat, and only to provide that feature.

BACKUPS. Axlyne is local-first: your vehicles, scans, trips, and notes live on your device and are not backed up to us. You are responsible for exporting anything you need to keep. We are not liable for data you lose through device loss, damage, reset, uninstall, operating-system behavior, or your own deletion.

11. Intellectual property

Axlyne, including its software, design, branding, and content we provide, is owned by Omniscient Labs LLC or its licensors and is protected by intellectual property laws. Vehicle makes, models, and trademarks referenced in the app belong to their respective owners and are used only for identification and compatibility; their use does not imply any affiliation or endorsement.

12. Disclaimer of warranties

THE APP AND ALL CONTENT AND FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE.

WE DO NOT WARRANT THAT ANY DIAGNOSTIC OBSERVATION, ANY AI OUTPUT, ANY MILEAGE FIGURE, OR ANY RESULT OF CLEARING DIAGNOSTIC TROUBLE CODES IS ACCURATE, COMPLETE, OR SUITABLE FOR ANY PURPOSE. WE DO NOT WARRANT THAT CLEARING CODES WILL SUCCEED, THAT A CLEARED CODE WILL NOT RETURN, OR THAT A VEHICLE WILL PASS ANY EMISSIONS OR SAFETY INSPECTION AFTERWARDS. WE DO NOT WARRANT COMPATIBILITY WITH ANY PARTICULAR VEHICLE OR OBD ADAPTER. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

THIRD-PARTY HARDWARE AND SERVICES. WE DO NOT MANUFACTURE, SELL, TEST, CERTIFY, OR CONTROL ANY OBD ADAPTER, VEHICLE, VEHICLE MODULE, APP STORE, NETWORK, OR OTHER THIRD-PARTY PRODUCT OR SERVICE, AND WE MAKE NO WARRANTY ABOUT ANY OF THEM. YOUR USE OF A THIRD-PARTY ADAPTER OR SERVICE IS AT YOUR OWN RISK AND IS GOVERNED BY THAT PROVIDER'S OWN TERMS.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR OWNERS, OFFICERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR FOR VEHICLE DAMAGE, REPAIR COSTS, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, ANY CLAIM ARISING FROM CLEARING DIAGNOSTIC TROUBLE CODES OR RESETTING EMISSIONS READINESS MONITORS, FROM A FAILED OR DELAYED EMISSIONS, SMOG, SAFETY, OR ROADWORTHINESS INSPECTION, FROM A MASKED, MISSED, OR RECURRING FAULT, FROM RELIANCE ON AI OUTPUT, FROM A VOIDED OR DISPUTED WARRANTY OR INSURANCE CLAIM, OR FROM ANY THIRD-PARTY OBD ADAPTER. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW, INCLUDING FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR ANY NON-WAIVABLE CONSUMER RIGHT YOU HAVE WHERE YOU LIVE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE APP IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY US DOLLARS (USD 50). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITS, SO THEY MAY NOT FULLY APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE MINIMUM PERMITTED BY LAW.

TIME LIMIT ON CLAIMS. TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ARISES, OR IT IS PERMANENTLY BARRED. WHERE THAT PERIOD CANNOT BE SHORTENED BY AGREEMENT, THE SHORTEST PERIOD PERMITTED BY LAW APPLIES INSTEAD.

THE LIMITS IN THIS SECTION APPLY TO EVERY THEORY OF LIABILITY, INCLUDING CONTRACT, WARRANTY, STRICT LIABILITY, AND NEGLIGENCE, AND SURVIVE ANY FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. THEY REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND US; WITHOUT THEM THE APP WOULD NOT BE OFFERED AT ITS CURRENT PRICE OR AT ALL.

14. Indemnification

You agree to defend, indemnify, and hold harmless Omniscient Labs LLC and its owners, officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the app, your data or content, your decisions about your vehicle, your violation of these Terms, or your violation of any law or the rights of a third party.

15. Suspension and termination

We may suspend or terminate your access to the app at any time if you breach these Terms, if required by law, or to protect the app or other users. You may stop using the app at any time and may delete your account and data in the app. Sections that by their nature should survive termination, including disclaimers, limitations of liability, indemnification, and dispute resolution, will survive.

16. Governing law and venue

These Terms are governed by the laws of Arizona, United States, without regard to conflict-of-law rules. Subject to the arbitration agreement below, you and we agree to the exclusive jurisdiction of the state and federal courts located there for any dispute not subject to arbitration. Mandatory consumer-protection rights in your country of residence are not affected.

17. Dispute resolution, arbitration, and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. WHERE PERMITTED BY LAW, you and we agree that any dispute arising out of or relating to these Terms or the app will be resolved by binding individual arbitration, not in court, except that either party may bring an individual claim in small-claims court.

YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

30-day opt-out: you may opt out of this arbitration and class-action-waiver agreement by emailing axlyne@proton.me within thirty (30) days of first accepting these Terms, with your name and a statement that you opt out of arbitration. Opting out does not affect the rest of these Terms.

This section does not apply where the law prohibits pre-dispute arbitration or class-action waivers, including for many consumers in the European Economic Area and the United Kingdom. In that case, disputes are handled under the governing-law and venue section, and your mandatory local rights, including the ability to bring proceedings in your home courts, remain unaffected.

INFORMAL RESOLUTION FIRST. Before starting an arbitration or a small-claims case, you agree to send us a written notice of dispute at axlyne@proton.me describing the problem and the relief you want, and to give us sixty (60) days to resolve it. We will do the same before bringing a claim against you. This step is a condition of starting a proceeding, and the limitation period in section 13 is paused while it runs.

ARBITRATION RULES AND FORUM. Any arbitration is administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by these Terms, before one arbitrator. The arbitration is seated in Arizona, United States, and you may choose to participate by telephone, video, or written submission, or in person where the rules allow. The arbitrator decides all issues except that a court decides the enforceability of the class-action waiver. The arbitrator may award only individual relief and may not award relief for anyone else. Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

COORDINATED FILINGS. If twenty-five (25) or more similar claims are filed by or with the help of the same counsel, they will be resolved in batches of no more than fifty (50) at a time, with one arbitrator and one set of filing fees per batch, and the limitation period in section 13 is paused for the claims awaiting their batch. This keeps mass filings economically neutral for both sides.

18. Changes to these Terms

We may update these Terms as the app evolves or the law changes. When we make material changes, we will update the date at the top and, where appropriate, give notice in the app. Your continued use after an update means you accept the revised Terms. If you do not agree, stop using the app.

19. Apple-specific terms

If you obtained the app from the Apple App Store, the following also applies. These Terms are between you and us only, not with Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide any maintenance or support for the app.

To the maximum extent permitted by law, Apple has no warranty obligation for the app, and any claims relating to the app, including product-liability, legal or regulatory non-conformance, and consumer-protection claims, are our responsibility and not Apple’s. Apple is not responsible for addressing any third-party intellectual property claims relating to the app.

You represent that you are not located in a country subject to a US embargo or designated as supporting terrorism, and that you are not on any US restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the app must also comply with the Apple Media Services Terms and the standard Apple Licensed Application End User License Agreement.

20. AI chat

Axlyne Pro includes optional generative AI chat. It explains saved-record facts, answers general automotive questions, and helps prepare questions for a qualified technician. General explanations do not establish facts about your vehicle. It may give general guidance, such as what a code commonly means, what is commonly checked, and rough typical cost ranges; that guidance is not a diagnosis of your vehicle, a repair recommendation specific to your vehicle, a verdict on whether it is safe to drive, or a price quote. Do not use AI chat as a substitute for a qualified inspection.

AI chat runs only after you tap Start chat. Your device sends recent messages from the visible chat thread and a limited record packet to our servers for validation and access, usage, and abuse controls. Contextual AI requires a separate opt-in to the current disclosure for each chat session. With that consent, our servers send your redacted current question, a bounded recent conversation of up to four earlier messages, today's date, and selected saved-record facts to OpenRouter and its selected model provider to generate an answer. For up to six vehicles, the facts contain vehicle year, make, model, and engine as saved in the vehicle profile; record source or demo labels; trouble codes and statuses; code-read coverage; saved readings with their names, known units, and quality; malfunction-indicator state; readiness monitor names and ready state in a chat about one scan; and up to three open maintenance reminders per vehicle with title, due date, and due mileage. Saved text labels are redacted and limited to 80 characters each. The facts exclude VIN, nicknames, notes, scan references and identifiers, protocol, scan timestamps, account identifiers, location, mileage routes, and adapter identifiers and logs. Redaction can miss personal information in free text and saved labels, so do not include it. In contextual chat, the model writes the reply as general guidance. Our servers check its trouble codes, numbers, and safety claims against your record and messages before showing it, and show a plain summary of the saved record instead when a reply fails those checks. Older clients and requests without the new consent retain the limited legacy flow, in which the external model receives only fixed intent, language, layout, and category selections. Model requests require zero-data-retention routing and deny provider data collection; contextual requests also disable OpenRouter response caching. Axlyne saves completed chat history and drafts on your phone, separated by signed-in account and vehicle or scan. Signing out does not erase that local history. Use Clear chat to remove a conversation; deleting its vehicle or scan, deleting local app data, or uninstalling the app also removes it. Restoring history does not restore consent to send messages. Our servers do not store your chat text, the record packet, or the assistant's answer except for an answer you choose to report; they keep only the operational records described in the Privacy Policy, including the contextual consent version. Our hosting provider's infrastructure logs retain request metadata for a limited period.

AI-answer reporting is user-initiated. A signed-in user can report one displayed answer as inaccurate or unsafe. The report stores an encrypted copy of that exact answer linked to your account. That answer may repeat details from your redacted question or recent conversation as well as saved-record facts. We do not attach the original chat or record packet as separate report data. Report review may be enabled later; if it is, reviewers see the answer without the account identifier stored with the report. Account deletion removes the report immediately; otherwise it expires after ninety (90) days.

AI OUTPUT IS GENERATED TEXT AND MAY BE INCOMPLETE, OUTDATED, OR WRONG. You are responsible for verifying it with a qualified professional before acting on it, and YOU ASSUME ALL RISK of any action you take based on it. To the fullest extent permitted by law, we are not liable for any loss, vehicle damage, repair cost, inspection failure, injury, or other harm arising from AI output or from clearing diagnostic trouble codes.

21. Safety, emergencies, and crisis resources

Axlyne is not an emergency service and cannot detect or respond to emergencies. In an emergency, call your local emergency number (911 in the United States) or roadside assistance.

If you or someone else is in distress or crisis, contact local emergency services. In the United States, you can call or text the 988 Suicide and Crisis Lifeline. Do not rely on the app for help in an emergency.

22. General

If any provision of these Terms is found unenforceable, the rest remains in effect, and the unenforceable provision is enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the app.

Questions about these Terms: email axlyne@proton.me. These documents are provided as general information tailored to the app and are not legal advice.

SURVIVAL. Sections covering diagnostics and safety, your representations, subscriptions and billing, your content and data, intellectual property, disclaimer of warranties, limitation of liability, indemnification, suspension and termination, governing law, dispute resolution, and this General section survive any termination of these Terms or of your account.

FORCE MAJEURE. We are not liable for any delay or failure caused by events beyond our reasonable control, including acts of nature, outage or failure of a network, hosting, app-store, payment, or model provider, labor disputes, war, civil unrest, cyberattack, government action, or changes in law.

NO THIRD-PARTY BENEFICIARIES. Except for the Apple terms in section 19 and our owners, officers, employees, and suppliers where these Terms protect them, these Terms create no rights for anyone other than you and us.

EXPORT AND SANCTIONS. You represent that you are not located in, and are not a national of or ordinarily resident in, a country or region subject to comprehensive sanctions, that you are not on any restricted-party list, and that you will not use the app in violation of any export-control or sanctions law.

ELECTRONIC COMMUNICATIONS. You consent to receive agreements, notices, disclosures, and other communications from us electronically, by email or in the app, and you agree that they satisfy any legal requirement that such communications be in writing.