AxlyneDownload
Legal

Terms of Service

Last updated July 2, 2026

These Terms of Service (the “Terms”) are a binding agreement between you and Axlyne (“Axlyne,” “we,” “us,” or “our”) governing your access to and use of the Axlyne mobile applications, the axlyne.com website, and any related services, features, or content (together, the “Service”). By creating an account, joining the waitlist, installing the app, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT SAFETY DISCLAIMERS ABOUT VEHICLE DIAGNOSTICS (SECTIONS 3–7), A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 19), AND LIMITATIONS ON OUR LIABILITY (SECTIONS 15–18).

1. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. By using the Service you represent that you meet this requirement, that any registration information you submit is accurate, and that your use of the Service does not violate any law applicable to you. The Service is not directed to children under 13, and we do not knowingly collect information from them.

2. The Service

Axlyne is software that reads data made available by a vehicle’s on-board diagnostics (OBD-II) port through a separately purchased third-party adapter, and presents that data together with explanations, severity assessments, maintenance reminders, estimated vehicle values, and AI-generated responses. Axlyne is an informational tool only.

3. Not Professional Advice — Informational Use Only

THE SERVICE, INCLUDING ALL DIAGNOSTIC READOUTS, TROUBLE-CODE EXPLANATIONS, SEVERITY VERDICTS, MAINTENANCE SUGGESTIONS, VALUE ESTIMATES, AND AI-GENERATED RESPONSES, IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT IS NOT, AND MUST NOT BE RELIED UPON AS, PROFESSIONAL MECHANICAL, AUTOMOTIVE-REPAIR, SAFETY, FINANCIAL, LEGAL, OR OTHER PROFESSIONAL ADVICE, AND IT IS NOT A SUBSTITUTE FOR INSPECTION, DIAGNOSIS, OR REPAIR BY A QUALIFIED MECHANIC OR YOUR VEHICLE MANUFACTURER.

  • A “low,” “monitor,” “safe to drive,” or similar severity assessment is a heuristic estimate based on generic code data. It cannot account for the actual condition of your specific vehicle. A vehicle may be unsafe to operate even when the Service reports no codes, low severity, or no data at all.
  • AI-generated responses may be incomplete, outdated, or simply wrong. Never act on an AI-generated response that affects safety without confirming it with a qualified professional.
  • Vehicle value estimates are automated approximations, not appraisals or offers, and must not be relied upon for any purchase, sale, insurance, loan, or tax decision.
  • Diagnostic data depends on your vehicle, adapter, and connection quality and may be incomplete, delayed, corrupted, or inaccurate.

If you have any doubt about the safety or condition of a vehicle, stop driving it and consult a qualified mechanic. If you believe you are in an emergency, contact emergency services immediately.

4. Vehicle Operation and Safety

You are solely responsible for the operation of your vehicle at all times. You agree that you will:

  • never interact with the Service, view live data, or handle your phone while driving except as permitted by law and safe under the circumstances — a passenger should operate the app when a vehicle is in motion;
  • comply with all traffic, safety, and distracted-driving laws;
  • make all driving, repair, and maintenance decisions based on your own judgment and the advice of qualified professionals — not solely on the Service;
  • keep your vehicle maintained and inspected as required by law and by its manufacturer.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR ANY ACCIDENT, INJURY, DEATH, PROPERTY DAMAGE, BREAKDOWN, OR LOSS ARISING FROM THE OPERATION OR CONDITION OF ANY VEHICLE, WHETHER OR NOT THE SERVICE WAS CONSULTED BEFORE OR DURING ITS OPERATION.

5. Third-Party Hardware (OBD-II Adapters)

The Service requires a third-party OBD-II adapter that we do not manufacture, sell, certify, or control. Adapters vary widely in quality. You acknowledge and agree that:

  • we make no representation or warranty regarding any adapter, and we are not responsible for any damage, malfunction, battery drain, electrical fault, ECU corruption, data loss, fire, or other harm caused by or associated with an adapter or its connection to your vehicle or phone;
  • leaving an adapter plugged in may drain a vehicle battery or expose the vehicle’s systems to third-party access — you are responsible for its physical security;
  • your use of any adapter is governed by that manufacturer’s terms and warranties, not ours.

6. Clearing Codes, Emissions, and Legal Compliance

Some features can clear diagnostic trouble codes or readiness monitors. Clearing codes does not repair anything; it may mask a real problem, may affect emissions-inspection readiness, and in some circumstances may be restricted by law. You are solely responsible for compliance with all laws that apply to your vehicle — including emissions, inspection, registration, and consumer-protection laws — and for any consequence of clearing codes or acting on diagnostic data. You must not use the Service to misrepresent the condition of a vehicle to any buyer, inspector, insurer, or authority.

7. Vehicle Warranty

Use of OBD-II accessories or the Service could, in some circumstances, be alleged by a manufacturer or dealer to affect a vehicle warranty or service relationship. You are responsible for understanding the terms of your own vehicle warranty. We are not liable for any warranty claim denial or dealer dispute.

8. License and Restrictions

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, subject to these Terms and to the applicable app store’s usage rules. You may not, except to the extent a restriction is prohibited by law:

  • copy, modify, distribute, sell, rent, sublicense, or create derivative works of the Service;
  • reverse engineer, decompile, or attempt to extract source code, models, or data sets;
  • use the Service to build a competing product, or scrape, harvest, or bulk-export data from it;
  • bypass technical limits, probe or test vulnerabilities, or interfere with the Service’s operation;
  • use the Service in violation of law, or in any high-risk activity where failure could cause injury;
  • share your account, or use another person’s account without permission.

9. Accounts

You are responsible for your account credentials and for all activity under your account. Notify us promptly at support@axlyne.com of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

10. Subscriptions, Billing, and Refunds

  • Paid features (“Pro”) are billed through your Apple App Store or Google Play account at the prices shown before purchase. We never see or store your full payment card details.
  • Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before renewal through your app-store subscription settings. Deleting the app does not cancel a subscription.
  • Refunds are handled by the app stores under their policies; except where required by law, payments are non-refundable and no credit is given for partial periods or unused features.
  • We may change prices or features prospectively; changes apply at your next renewal after reasonable notice.
  • Free features, trials, and pre-launch access may be modified or withdrawn at any time.

11. User Content and Feedback

You retain ownership of content you submit (for example, vehicle nicknames, notes, photos, or AI-chat prompts). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display that content solely to operate, secure, and improve the Service. You represent that you have the rights to the content you submit. Feedback and suggestions may be used by us without restriction or compensation. We may remove content that violates these Terms.

12. Third-Party Services

The Service depends on third parties we do not control — app stores, device platforms, cloud hosting, subscription management, AI model providers, and data sources. Their acts, omissions, outages, and terms are their own. Links to third-party sites or products (including adapter recommendations) are provided for convenience and are not endorsements.

13. Intellectual Property

The Service, including its software, design, text, graphics, and trademarks, is owned by us or our licensors and protected by intellectual-property laws. Except for the license in Section 8, no rights are granted to you. Vehicle-manufacturer names are used solely to identify compatibility and do not imply affiliation or endorsement.

14. Copyright Complaints

If you believe content on the Service infringes your copyright, send a notice compliant with 17 U.S.C. § 512 to support@axlyne.com including: identification of the work, the allegedly infringing material and its location, your contact information, a good-faith statement, a statement of accuracy under penalty of perjury, and your physical or electronic signature. We may terminate repeat infringers.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL BE ACCURATE, COMPLETE, OR PRESERVED. NO ADVICE OR INFORMATION OBTAINED FROM US OR THE SERVICE CREATES ANY WARRANTY.

16. Assumption of Risk

You understand that reading, interpreting, and acting on vehicle diagnostic data involves inherent risk, including the risk that data or interpretations are wrong. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL RISK ARISING FROM YOUR USE OF OR RELIANCE ON THE SERVICE, INCLUDING RISKS TO YOUR VEHICLE, PROPERTY, AND PERSON.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL WE OR OUR OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, VEHICLE VALUE, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF FIFTY U.S. DOLLARS (US$50) OR THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you; in that case our liability is limited to the smallest amount permitted by law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including, where applicable, liability for death or personal injury caused by our negligence, or for fraud.

18. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Axlyne and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use or misuse of the Service or any adapter; (b) the operation, condition, maintenance, repair, purchase, or sale of any vehicle; (c) your violation of these Terms or of any law or third-party right; or (d) content you submit. We may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate.

19. Dispute Resolution — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE ARBITRATED INDIVIDUALLY AND WAIVES JURY TRIALS AND CLASS ACTIONS. YOU MAY OPT OUT AS DESCRIBED BELOW.

19.1 Informal resolution first

Before filing any claim, you and we agree to try to resolve the dispute informally: send a written notice describing the dispute to support@axlyne.com (or we will notify you), and both parties will negotiate in good faith for 60 days. This step is a condition precedent to starting arbitration or litigation.

19.2 Arbitration

Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final, binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section. The arbitration will be conducted in English, by a single arbitrator, in the county where you live or another mutually agreed location, or remotely by video. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator has exclusive authority to resolve disputes about the interpretation or enforceability of this section, except that a court decides the enforceability of the class-action waiver.

19.3 Carve-outs

Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court for infringement or misuse of intellectual-property rights or unauthorized access to the Service.

19.4 Class action and jury waiver

ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE PROCEEDING. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. If the class-action waiver is held unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, and the remainder stays in arbitration.

19.5 Coordinated filings

If 25 or more similar demands are filed by or with the assistance of the same or coordinated counsel, the parties agree the demands will be resolved in staged proceedings: 10 bellwether arbitrations proceed first, followed by good-faith global settlement talks; remaining demands may then proceed in further stages. Filing-fee obligations apply only to demands actively proceeding. This subsection is intended to preserve the efficiency of individual arbitration.

19.6 Opt-out

You may opt out of this arbitration agreement by emailing support@axlyne.com within 30 days of first accepting these Terms, stating your name, the email associated with your account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

19.7 Time limit on claims

To the extent permitted by law, any claim must be filed within one (1) year after the claim accrues, or it is permanently barred.

20. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except that Section 19 is governed by the Federal Arbitration Act. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California. If you are a consumer whose place of residence grants you non-waivable rights or a mandatory forum, nothing in this section deprives you of those protections.

21. App Store Terms

If you downloaded the app from Apple’s App Store: these Terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support; to the maximum extent permitted by law Apple has no warranty obligation (any refund of the purchase price, if applicable, is Apple’s sole warranty remedy); Apple is not responsible for addressing any claims relating to the app, including product-liability, regulatory, or IP claims; you represent you are not located in a country subject to a U.S. government embargo and are not on any U.S. government restricted-party list; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you. If you downloaded the app from Google Play, Google Play’s terms of service also apply.

22. Termination

You may stop using the Service and delete your account at any time (see Delete account). We may suspend or terminate the Service or your access to it at any time, with or without cause or notice, including for violation of these Terms. Upon termination your license ends; Sections 3–7 and 11–27 survive.

23. Changes to the Service or Terms

We may modify the Service at any time, and we may update these Terms by posting a revised version with a new “Last updated” date and, for material changes, providing reasonable additional notice. Changes apply prospectively; your continued use after they take effect constitutes acceptance. If you do not agree, stop using the Service.

24. Export and Sanctions

You may not use or export the Service in violation of U.S. export laws or applicable sanctions, and you represent you are not located in an embargoed jurisdiction or on any restricted-party list.

25. Force Majeure

We are not liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government action, utility or network failures, or failures of third-party platforms and providers.

26. Miscellaneous

These Terms (together with the Privacy Policy) are the entire agreement between you and us regarding the Service and supersede all prior agreements. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. No agency, partnership, or employment relationship is created. Except as stated in Section 21, there are no third-party beneficiaries. Notices to you may be provided in-app, on the website, or by email.

27. Consumer Rights Notice

Nothing in these Terms limits any non-waivable right you have under the consumer-protection law of your place of residence. California residents: under Cal. Civ. Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

28. Contact

Questions about these Terms: support@axlyne.com.

← Back to home